Privacy & POPIA Policy

Khulu-Mani Group (Pty) Ltd is the responsible party for personal information collected through this website. Information Officer contact: marcuis@khulumanigroup.co.za.

• Contact & booking enquiries: name, email, phone, event details, message content.
• Newsletter: email address and consent status.
• Orders (KMG Records / KMG Fashion): name, delivery and billing address, phone, email, order and payment reference.
• Technical: IP address, device, browser, pages visited (used for security and analytics).

• To respond to your enquiries and process bookings.
• To fulfil, deliver and support orders from the KMG stores.
• To send newsletters and marketing where you have opted in.
• To operate, secure and improve the website.
• To comply with legal, tax and regulatory obligations.

We process personal information on the basis of your consent, to perform a contract with you, to comply with legal obligations, and for our legitimate business interests.

We share personal information only with trusted operators who assist us in running the site and fulfilling orders, including:

• Hosting, database and email delivery providers.
• Payment providers for secure checkout.
• Courier and logistics partners for shipping.
• Analytics providers used to understand site usage.

These operators are contractually required to keep your information confidential and secure.

Some operators may process data outside South Africa. Where this happens, we take reasonable steps to ensure equivalent protection as required by POPIA.

We retain personal information only as long as necessary for the purposes above, or as required by law (e.g. tax and accounting records).

We use industry-standard technical and organisational measures — including encryption in transit, access controls and row-level security on our database — to protect your information from loss, misuse or unauthorised access.

Under POPIA you have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your information.
• Object to processing or withdraw consent (e.g. unsubscribe from marketing).
• Lodge a complaint with the Information Regulator (South Africa) at inforegulator.org.za.

To exercise these rights, email marcuis@khulumanigroup.co.za.

We use essential cookies for site functionality and optional analytics cookies to understand usage. You can control cookies through your browser settings and our cookie consent banner.

Our services are not directed at children under 18. We do not knowingly collect personal information from children without parental consent.

We may update this policy from time to time. The version posted here is the current version.